Privacy Policy

This version of Linchpin Privacy Policy (“Policy”) has been in effect since 01 February 2016. Use of this site signifies your acceptance to the terms and conditions of this Privacy Policy and the Terms of Use.

The purpose of this Privacy Policy (hereinafter, “Policy”) is to describe how Linchpin, collects, uses and shares information about you through our website and the mobile application (hereinafter, “Mobile App”) owned and controlled by us.
As used in these Terms of Use, the terms “we,” “us” and “our” refer to Linchpin. Please read this Policy carefully to understand what we do and if you do not understand any aspects of this Policy, please feel free to contact us at Your use of our Site is also governed by our “Terms of Use”.

We acknowledge the fact that some of the visitors and users of this Site may be concerned about the information they provide to us, and how we treat that information. We recognize and appreciate these concerns. This Privacy Policy, which may be updated from time to time, has been developed to address those concerns.

This Policy information covers the information that is collected, what we do with it, and what you can do about it. You can use this information to make your decisions about your privacy.

This Policy relates solely to the information collected online and the use practices of such information by our website located at "Site") and also the services provided by the mobile app and utilised by you. This Policy does not apply to information collected in any other way, including offline.

This Site may contain links to the other websites maintained and/or operated by third parties. This Policy does not reflect the privacy practices of those websites. We are not responsible for the privacy practices or policies of such third party websites. We do not share any of the individual personal information that you provide us with the websites to which the Site links, although we may share aggregate data with such websites (such as how many people use our Site). Please check with those websites to determine their privacy policy.

1. Information that this Policy covers

This Policy covers information that we collect from you through our Site and the Mobile App. Some of our Site and App’s functionality can be used without revealing any personal information, though for features or services related to creating your personalised courses, personal information is required. If you do not use these specific features or services on the Site and the App, then the only information that we collect will be “Non-Personal Information” (i.e., information that cannot be used to recognize you). Non-Personal Information includes information, such as, the web pages that you have viewed. In order to access certain features and benefits on our Site and the App, you may need to submit “Personally Identifiable Information” (hereinafter, “PII”) (i.e., information that can be used to identify you). PII may include the information, such as, your name, address, mobile number and email address, along with other personal details. You are responsible for ensuring the accuracy of the PII that you submit to us. Inaccurate information may affect your ability to use the Site and our App, the information you receive when using the Site, and our ability to contact you.

2. What You Consent to by Using Our Site and App

Please understand that by submitting any PII to us, you consent and agree that we may collect, use and disclose such PII in accordance with this Policy and our Terms of Use, and as permitted or required by law. If you do not agree with these terms, then please do not provide any PII to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required PII, we may not be able to provide you with the services that can be offered on our Site.

3. What Information We Collect

When you sign up for or use our services, you voluntarily give us certain information. This can include your name, the email address or phone number you used to sign up, and any other information you provide us. If you’re using Linchpin on your mobile device, you can also choose to provide us with location data.
You also may give us permission to access your information in other services. For example, you may link your Facebook or Linkedin account to Linchpin, which allows us to obtain information from those accounts (like your friends or contacts). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
We gather two types of information about users through the Site:

3.1. Non-Personal Information: When users come to our Site, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Site were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Site. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Site. Although such information is not PII, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

We also use or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which, a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. Essentially, cookies are a user’s identification card for our servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience at our Site. Cookies and web beacons are not used to retain PII. From time to time we may also use additional typical methods of collecting data.

3.2. Personally Identifiable Information: We collect PII that you provide to us at the time you register for an account, update or change information for your account, upload online courses or modules, and/or participate in Online Courses or other services on our Site. We may use the PII that you provide, in order to respond to your questions, send you updates about Online Courses offered by the Users or other events, and send you email messages about Site maintenance or updates.

3.2.1 Account Registration: If you register for an account on our Site, you may be required to provide us with PII such as your name, mobile number and email address etc.

3.2.2 Updates: We may offer you the ability to receive updates either via email or by posting on portions of the Site only accessible to registered users. In order to subscribe to these services, you may be required to provide us with PII such as your name, mobile number and email address.

3.2.3 Uploading Online Courses: Linchpin offers users the opportunity to upload their own Course contents. If you desire to upload or participate in a course, you will be asked to provide us with certain information necessary to upload or enrol in such a course. This information may include, among other things, your name, mobile number and email address.

3.2.4 Communications with Linchpin: We may receive PII when you send us an email message or otherwise contact us.

3.2.5 Third Party Sites: We may receive PII when you access or log-in through a third party site, e.g., Facebook, Linkedin from our Sites. This may include the text and/or images of your PII available from the third party site.

3.2.6 Surveys: We may receive PII when you provide information in response to a survey operated by us.

4. How We Use the Information

4.1 Non-Personal Information: We use Non-Personal Information to build higher quality, more useful services by performing statistical analyses of the collective characteristics and behaviour of our users, and by measuring demographics and interests regarding specific areas of our Site. We may also use it for other business purposes.

4.2 Personally Identifiable Information: Except as set forth in this Policy or as specifically agreed to by you, Linchpin will not disclose any PII that we gather from you on the Site. In addition to the other uses set forth in this Policy, we may disclose and otherwise use PII as described below. We may also use it for research and business purposes, including improving and customizing the Site and the products and services we offer.

4.3 Updates: We use PII collected from you at the time of sign-up for our various email or update services to send you the messages in connection with the Site or an Online Course. We may also archive this information and/or use it for future communications with you.

4.4 Uploading Online Courses: We use the PII that we collect from you, when you participate or upload an Online Course through the Site for processing purposes, including but not limited to tracking progress and completion of an Online Course.

4.5 Communications with Linchpin: When you send us an email message or otherwise contact us, we may use the information provided by you to respond to your communication and/or as described in this Policy. We may also archive this information and/or use it for future communications with you.

4.6 Disclosure to Linchpin’s Operations and Maintenance Contractors: We use various service providers, vendors and contractors (collectively, “Contractors”) to assist us in providing our products and services to you. Our Contractors may have limited access to your PII in the course of providing their products or services to us, so that we, in turn can provide our products and services to you. These Contractors may include vendors and suppliers that provide us with technology, services, and/or content related to the operation and maintenance of the Site or the Online Course. Access to your PII by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for us.

4.7 Government Authorities, Legal Rights and Actions: Linchpin may share your PII with various government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your PII, when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Linchpin, the Site, our users, customers, or others; and in connection with our Terms of Use and other agreements.

4.8 Disclosure to Acquirers: Linchpin may disclose and/or transfer your PII to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of Linchpin to which your PII relates.

5. External Links

For your convenience we may provide links to sites operated by organizations other than Linchpin (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your PII to these Third Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review the privacy policy posted on the other site to understand how that Third Party Site collects and uses your PII.

6. Confidentiality & Security of Personally Identifiable Information

We consider the confidentiality and security of your information to be of the utmost importance. We will use industry standard physical, technical and administrative security measures to keep your PII confidential and secure and will not share it with any of the third party (ies), except as otherwise provided in this Policy, or unless we have good faith belief that such disclosure is necessary in special cases, such as a physical threat to you or others. Because the Internet is not a 100% secure environment we cannot guarantee the security of PII, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted.

7. Updating or Deleting Your Personally Identifiable Information

You can access your PII and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page. You may also contact us We try to answer every email promptly, but may not always be able to do so. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your PII.

8. International Privacy Practices

Linchpin’s Sites are primarily operated and managed on servers located and operated in the United States. In order to provide our services to you, we may send and store your personal information (also commonly referred to as personal data) outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your personal information may be transferred outside of the country where you reside or are located, including to countries that may not or do not provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. By using and accessing services, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and that the protection of such information may be different than required under the laws of their residence or location.

9. Changing Our Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our Site. We will notify you of any material change to this Policy. Be sure to return to this page periodically to ensure familiarity with the most current version of this Policy.

10. No Information from Children Under 13

Linchpin strongly believes in protecting the privacy of children. In line with this belief, we do not knowingly collect or maintain PII on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any PII of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such PII.

Questions regarding Privacy Policy

If you have any questions regarding this Policy, please write Us to ­ with PRIVACY POLICY ISSUES in subject line and we would respond immediately within 24 hours, without undue delay.

Any feedback you provide at this Site shall be deemed to be non-confidential. We reserve the right to freely use such information on an unrestricted basis.